Specialist Clinical Support for Adults Living with Complex Care Needs
Living with complex health needs doesn’t mean compromising on independence, dignity or quality of life.
Specialist Clinical Support for Adults Living with Complex Care Needs
Living with complex health needs doesn’t mean compromising on independence, dignity or quality of life.
At Raha Community Care, we provide High Intensity Daily Personal Activities (NDIS Code 0104) for adults requiring specialised clinical support to safely manage their everyday lives at home and within the community.
Our services are designed for NDIS participants whose disability-related support needs extend beyond standard personal care. Through a nurse-led model of care, our registered nurses work alongside trained support workers to deliver safe, coordinated and person-centred support that reflects each participant’s goals, medical requirements and lifestyle.
Whether you require assistance every day, overnight, or as part of an ongoing complex care plan, Raha Community Care provides professional support across Melbourne’s eastern suburbs with compassion, clinical expertise and respect.
What Are High Intensity Daily Personal Activities?
High Intensity Daily Personal Activities are specialised disability supports funded under the NDIS for participants who require assistance with complex daily care due to significant health conditions or disabilities.
Unlike general personal care, these supports involve higher levels of clinical knowledge, specialised training and risk management to ensure participant safety.
Participants requiring High Intensity Supports often have complex medical needs that require support workers to follow detailed care plans under the guidance of appropriately qualified health professionals.
These supports help participants continue living safely in their own homes while maintaining choice, independence and participation in everyday life.
What Is Complex Care?
Complex care refers to ongoing support for individuals whose health needs require a coordinated approach involving multiple healthcare professionals, specialised equipment or advanced care planning.
Many adults living with neurological conditions, spinal cord injuries, progressive diseases or multiple disabilities require complex daily assistance that combines clinical oversight with practical personal support.
At Raha Community Care, we believe complex care should never feel impersonal.
Our approach combines evidence-based nursing with genuine compassion, ensuring participants receive high-quality care while maintaining control over how they live.
Who Can Benefit From High Intensity Supports?
Our High Intensity Daily Personal Activities service supports adults aged 18 years and over with significant disability-related support needs.
This may include participants living with:
Every participant receives an individual assessment to ensure supports align with their goals, health requirements and NDIS plan.
High Intensity Supports We Can Provide
Our experienced registered nurses and trained support workers provide a range of high intensity supports in accordance with participant care plans and NDIS Practice Standards.
Complex Personal Care
Support with personal care activities where additional clinical knowledge or specialised techniques are required.
Enteral Feeding Support
Assistance for participants receiving nutrition through feeding tubes, including monitoring and safe management in accordance with care plans.
Dysphagia Support
Urinary Catheter Care
Bowel Care
Tracheostomy Support
Ventilator and Respiratory Support
Epilepsy and Seizure Management
Implementation of seizure management plans and appropriate response procedures developed by healthcare professionals.
Diabetes Management
Assistance supporting participants to safely manage diabetes as part of their daily routines in conjunction with treating clinicians.
Our Nurse-Led Model of Care
High Intensity Supports require more than compassionate support workers.
They require clinical leadership.
At Raha Community Care, registered nurses play a central role in overseeing participant care.
Our nurses collaborate with participants, families, GPs, specialists, allied health professionals and support coordinators to ensure every care plan remains current, safe and responsive.
They also provide ongoing guidance and support to our care teams, helping maintain consistent standards across every shift.
This integrated approach provides confidence for participants while reducing clinical risk.
Safety, Quality and Clinical Governance
Participant safety is at the heart of everything we do.
Our services are delivered using structured care plans, evidence-based nursing practices and continuous communication between healthcare professionals.
We are committed to:
- Individualised risk assessments
- Person-centred care planning
- Ongoing clinical monitoring
- Regular review of support requirements
- Continuous staff education
- Respecting participant choice and independence
Our goal is to provide complex care that is both clinically safe and personally meaningful.
Supporting Independence Through Complex Care
Although High Intensity Supports involve advanced care requirements, they are ultimately about enabling people to live fuller, more independent lives.
We focus on helping participants:
- Remain in their own homes
- Participate in their communities
- Maintain daily routines
- Build confidence
- Preserve dignity
- Achieve their personal goals
Supporting Families and Carers
Families often play a vital role in supporting people with complex disabilities.
Our team works collaboratively with family members and informal carers to ensure everyone understands the participant’s care plan and feels supported throughout the journey.
By providing reliable professional support, we can also help reduce caregiver stress and provide families with greater peace of mind.
High Intensity Support Across Melbourne's Eastern Suburbs
Raha Community Care proudly delivers High Intensity Daily Personal Activities throughout Melbourne’s eastern suburbs.
We provide services across:
We also support participants living in surrounding suburbs throughout Melbourne’s east.
If you’re unsure whether we provide services in your location, please contact our team to discuss your needs.
Why Choose Raha Community Care?
Choosing the right provider for High Intensity Supports is one of the most important healthcare decisions a participant and their family can make.
At Raha Community Care, we combine clinical expertise with compassionate, person-centred support.
Our difference includes:
- Registered nurse-led care coordination
- Highly trained support workers
- Individualised complex care plans
- Collaborative healthcare partnerships
- Multilingual and culturally responsive services
- Flexible support tailored to changing needs
- Strong commitment to safety, dignity and independence
Arrange High Intensity Support
If you or a family member requires High Intensity Daily Personal Activities (NDIS Code 0104), Raha Community Care is here to help.
Our experienced registered nurses and dedicated support team will work closely with you to understand your needs, coordinate your care and deliver personalised support that promotes independence while maintaining the highest standards of clinical care.
Contact Raha Community Care today to discuss your support needs and discover how our nurse-led approach can help you live confidently at home.
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NDIS participant, family member, or support coordinator making a referral — our team is here to help. Start a no-pressure conversation today.